Recover workspace access after a team member leaves

If a team member who set up or manages your SEO Gets workspace has left, here's how to keep control of your account, rename the team, and make sure no one gets locked out.

If another admin still has access

SEO Gets doesn't have a separate "Owner" role. Anyone with the Admin role has full control over the workspace, including billing, team management, and team renaming. If at least one admin is still on the team, they can promote other admins and update the team name right away.

Promote a teammate to admin

1. Sign in to SEO Gets.

2. Click your profile and choose Settings.

3. Go to Team → Team Members.

4. Find the teammate you want to promote.

5. Click the three dots to the left of their profile to open the edit dialog.

6. Select Admin and click Save.

They now have full workspace control and can manage billing and other admins.

Rename your team

Admins can change the team name from the account sidebar:

1. In the sidebar, under Team, click the edit icon next to the current team name.

2. Type the new name.

3. Press Enter or click Save.

If the only admin left

If the person who left was the only admin and no one else can access team management, contact support with the following:

• The email address of the former admin

• Your company name

• The email addresses of the people who need access

Support can restore workspace access or guide you through reconnecting your Google properties.

What members, contributors, and viewers cannot do

Only admins can rename the team and invite, edit, or remove members. Team Members, Contributors, and Viewers cannot access the Team Members page or change the team name. If you are not an admin, ask an existing admin to update your role.