Recover access after account deactivation
If your SEO Gets account was registered on an account that's now deactivated, here's what you need to know.
Your data isn't lost
SEO Gets doesn't store your Google Search Console or GA4 data by default—everything is pulled live from Google's API. This means your underlying data still exists in your Google accounts. The issue is access, not data loss.
What happened
When the account that connected your dashboards is deactivated or deleted, the connection to Google is severed. Dashboards don't automatically transfer to another account.
How to recover
The recovery path depends on your situation:
Another team member still has access
If someone else on your team has admin access to your SEO Gets workspace, they can continue using the account. All dashboards and sites connected to that workspace remain accessible to team members. Ask that person to invite you back.
No one has access to the workspace
If the deactivated account was the only owner of your SEO Gets workspace, contact support with the following:
The email address of the deactivated account
Your company name
The email addresses of the people who need access
Support can help restore workspace access or guide you through reconnecting your properties.
Reconnecting your properties
Once you regain access to SEO Gets, you'll need to reconnect your Google Search Console and GA4 properties. This is straightforward:
Sign in to your recovered or new SEO Gets account
Connect your Google account
Select the properties you want to track
Your data will resume flowing from Google.
Prevent this in the future
To avoid losing access when team members leave:
Ensure at least two people have Admin access to your workspace
Before removing someone from your team, confirm they weren't the sole connector of any critical properties
Related: Reconnect missing Search Console property if your issue is about Google property access rather than account deactivation.
When a staff member leaves
If the issue is a staff change rather than a deactivated Google account, see Recover workspace access after a team member leaves for steps on promoting another admin, renaming your team, and preventing lockouts.